Descripción:
Funcionalidades:
Automatización de marketing
Scalable cloud-based systems
Unification of digital and voice touchpoints
Automation using AI
Retail Execution
Customer 360 view
Configuration, Price & Quote
Multi device – Anytime, anywhere
Gestión de objetivos
Seguimiento de competencias
Comunicación multicanal
Recopilación de datos multicanal
Integración de datos
Gestión de campañas
Modelado predictivo
Personalización
Gestor de contenidos
Funcionalidades:
check_circle Automatización de marketing
check_circle Scalable cloud-based systems
check_circle Unification of digital and voice touchpoints
check_circle Automation using AI
check_circle Retail Execution
check_circle Customer 360 view
check_circle Configuration, Price & Quote
check_circle Multi device – Anytime, anywhere
check_circle Gestión de objetivos
check_circle Seguimiento de competencias
check_circle Comunicación multicanal
check_circle Recopilación de datos multicanal
check_circle Integración de datos
check_circle Gestión de campañas
check_circle Modelado predictivo
check_circle Personalización
check_circle Gestor de contenidos
SAP Marketing Cloud
SAP Commerce Cloud
SAP Service Cloud
SAP S/4HANA
SAP ECC
Otros sistemas a través de APIs
Sectores en los que está integrado:
brightness_low Manufacturing
restaurant_menu Consumer Products
local_grocery_store Wholesale
apartment Construction
biotech High Tech
apps Mill Products
maps_home_work Real Estate
home Utilities
account_balance Banking & Insurance
local_hospital Healthcare
task_alt Public Sector
local_hospital Pharma
how_to_reg Professional Services
supervisor_account Hospitality
local_airport Travel
Sectores en los que está integrado:
Manufacturing
Consumer Products
Wholesale
Construction
High Tech
Mill Products
Real Estate
Utilities
Banking & Insurance
Healthcare
Public Sector
Pharma
Professional Services
Hospitality
Travel
“Customer expectations make it imperative to transform the business-to-business experience from process driven to customer driven.
The SAP Customer Experience portfolio made the transformation not only possible but smooth for the power tools division.”ROBERT BOSH GMBH – Sunny Mallavarapu, Project Manager for Digital Transformation
“With SAP Sales Cloud we have increased efficiency, margins, deal size, order accuracy, and profit, but that’s just the tip of the iceberg. We’ve experienced numerous benefits, starting with the ability to sell extremely complex products across the globe. For instance, the resulting integrations, automation, and centralization of data have saved the company an incredible amount of administrative time and money”ATLAS COPCO – Louis De Jaegher, Senior Process Manager