…https://www.xminstitute.com/research/global-study-consumer-satisfaction-and-loyalty/ [17] https://www.xminstitute.com/research/global-roi-customer-experience-2022/ [18] https://hbr.org/2022/11/4-questions-to-measure-and-boost-customer-trust [20] https://www.xminstitute.com/research/global-bad-experiences-2022/ [22] https://www.xminstitute.com/research/global-study-consumer-satisfaction-and-loyalty/ 21] https://firstrepublic.gcs-web.com/static-files/e44ce067-5a0b-45e5-ad00-83057076baaa [22] https://fundspeople.com/es/fundspeople-cierra-su-gira-de-roadshows-de-banca-privada-2022-en-barcelona/ [23] https://firstrepublic.gcs-web.com/static-files/e44ce067-5a0b-45e5-ad00-83057076baaa [24] https://www.linkedin.com/pulse/experiencia-de-cliente-en-inversiones-y-banca-jes%C3%BAs-bravo-sanz/ [25] https://www.netpromotersystem.com/insights/trailblazers-vanguard-nps-video/ [26] https://www.gartner.com/en/doc/calculating-the-roi-of-customer-experience-initiatives [27] https://www.xminstitute.com/data-snippets/xm-business-performance-uncertainty/ [28]https://www.xminstitute.com/launchpads/understanding-human-behavior/ [29] https://www.bcg.com/publications/2019/transform-customer-journeys-scale-transform-business [30] https://hbr.org/2022/10/how-to-gain-a-competitive-advantage-on-customer-insights [31] https://www.linkedin.com/pulse/true-loyalty-measure-tlm-replacement-nps-bruce-temkin/…
…https://web.opinator.com/close-the-loop-un-paso-mas-alla-en-la-gestion-de-la-experiencia-del-cliente/ Power Reviews (2022). “The Complete Guide to Ratings & Reviews (2022 Edition)”. https://www.powerreviews.com/insights/complete-guide-ratings-reviews-2022/ Puro Marketing (2022). “Las reviews online también influyen y mucho en las compras offline”. https://www.puromarketing.com/76/26622/reviews-online-tambien-influyen-mucho-com-offline.html Reviewtrackers…
…profesional sobre Open Source & Software Libre y Open World Economy (Open Data y Open Innovation) de Europa que se celebra el 6 y 7 de junio en Madrid. OpenExpo…
…para comprender la dinámica del mercado y las necesidades de los clientes, y capacidad para transformar información compleja en ideas claras y concisas. Excelentes habilidades de comunicación, tanto escrita como…
…10 personas están contentas con su trabajo. “Poca gente cuenta las alegrías y poca gente se siente comprometida” comentó Alcoba. Se han creado contextos corporativos tan complejos y compresivos que…
…(2022). Teorías y modelos de la comunicación. Difusión de innovación: Rogers. http://tymdecomunicacion.blogspot.com/p/difusion-de-innovacion.html Referencias de las imágenes: Foto de Tecnología creado por freepik – www.freepik.es https://www.marketingdirecto.com/digital-general/digital/metaversos-tipos-ejemplos-acceso https://www.marketingdirecto.com/anunciantes-general/anunciantes/carrefour-fortnite-supermercado-ecologico https://www.youtube.com/watch?v=S8zb_wzawJ8&feature=emb_imp_woyt https://www.marketingdirecto.com/anunciantes-general/anunciantes/zara-lleva-hilo-aguja-metaverso-presenta-az-collection https://www.marketingdirecto.com/digital-general/digital/balenciaga-fortnite https://agileexperience.es/2019/12/23/difusion-de-la-innovacion-la-curva-de-rogers/…
…Intelligence. In Hand*]}*book of Research on Applied Data Science and Artificial Intelligence in Business and Industry (pp. 192-222). IGI Global. https://www.igi-global.com/chapter/studying-customer-experience-and-retention-using-applied-data-science-and-artificial-intelligence/284981 iabSpain (2021). Estudio eCommerce 2020. https://iabspain.es/estudio/estudio-e-commerce-2021/ IZO (2020). Emotional…
…N., & Cavalcante, W. Q. F. (2022). The influence of corporate social responsibility and business ethics on brand fidelity: The importance of brand love and brand attitude. Sustainability, 14(5), 2962….
Nuevo Open Space con Espido Freire en Grass Roots La consultora Grass Roots, socio DEC, celebra el próximo 26 de noviembre (18:00 horas) en su sede un nuevo Open Space…
…6 Mar 2019] Disponible en: https://searchdatacenter.techtarget.com/es/definicion/Inteligencia-artificial-o-AI Orange (2021). ‘Deep learning’ and ‘machine learning’: how are they different?. https://blog.orange.es/innovacion/deep-learning-vs-machine-learning/ Topics > Datos, Internet de las Cosas (IoT) | Open Sistemas https://opensistemas.com/topic/internet-de-las-cosas/…